Privacy Policy

1. Introduction

At HairByeve, we take your privacy seriously. We see it as our responsibility to protect your personal data and clearly inform you about how we collect and use it.

This privacy policy applies to the use of our website and all services provided by HairByeve. By using our services, you agree to this policy.

Note: HairByeve is not responsible for the privacy policies of third-party websites we may link to.

2. Who Are We?

  • Company Name: HairByeve

  • Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom

  • Email: info@hairbyeve.com

  • Phone Number: +44 7577 338053

  • Customer Service: Monday to Friday from 09:00 to 17:00 (CET)

HairByeve is the data controller under the General Data Protection Regulation (GDPR) and applicable international data protection laws.

3. What Data We Collect

When using our services, we collect the following data as necessary:

  • Full name

  • Address and delivery information

  • Email address and phone number

  • Payment details

  • Order history

Communication:
If you contact us, we may store your message and contact details in order to assist you properly.

Cookies:
We use cookies to enhance your user experience, analyze traffic, and personalize content and advertisements (in line with Google’s policies). You can manage your cookie settings at any time through your browser.

4. Purpose of Data Processing

We only use your data for the following purposes:

  • Processing and delivering orders

  • Customer service and support

  • Website and user experience improvement

  • Legal compliance (e.g., accounting and VAT)

  • Marketing (only with your consent)

We never collect more data than necessary and will not use your data for other purposes without your prior consent.

5. Third Parties and Data Sharing

We only share data with third parties when necessary, such as:

  • Payment service providers

  • Shipping companies

  • Review and analytics tools (e.g., WebwinkelKeur)

All third parties are contractually bound to handle your data in accordance with the GDPR. Your data will never be sold.

6. Data Security

We use appropriate technical and organizational security measures, including:

  • SSL encryption of our website

  • Restricted access to personal data

  • Secure data hosting

7. Your Rights

You have the right to:

  • Access the data we hold about you

  • Correct, delete, or restrict the use of your data

  • Object to data processing

  • Withdraw your consent

  • Lodge a complaint with a data protection authority

To exercise your rights, please contact us at info@hairbyeve.com.

8. Minors

Our website and services are not intended for individuals under 18 years of age. We do not knowingly collect data from children.

9. Newsletters and Communication

You can unsubscribe from our newsletters at any time via the link at the bottom of each email.
If you wish to update or delete your data, please contact us.

10. Changes to This Privacy Policy

This policy may be updated due to legal changes or updates to our services. The latest version will always be available on our website. We recommend reviewing it regularly.

11. Contact Information

Do you have questions, wish to access your data, or want to file a complaint?

  • Email: info@hairbyeve.com

  • Phone: +44 7577 338053

  • Postal Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom

  • Customer Service: Monday to Friday from 09:00 to 17:00 (CET)