Shipping Policy

Applicable to all customers worldwide

At HairByeve, we strive to deliver your items quickly, securely, and transparently. The policy below describes how we handle shipping and delivery worldwide.

1. Delivery Areas

We offer delivery worldwide.
All products in our assortment are available for international shipping to most global destinations.

2. Delivery Method

All orders are delivered directly to the customer's address via our trusted logistics partners.
Deliveries can take place every day of the week (Monday to Sunday), depending on the local courier service.

3. Processing Time

We process and pack orders within 1 to 3 business days after receiving them.
Orders received before 8:00 PM (CET) will typically begin processing the same or next business day.

4. Delivery Time

Delivery time from dispatch is generally between 3 and 7 business days, depending on the destination country and external shipping conditions.
The total estimated delivery time is 4 to 10 business days from order to receipt.

5. Shipping Costs

We offer free shipping on all orders, regardless of order value or destination.

6. Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number.
You can track your shipment from dispatch to delivery.

7. Delivery Issues

If your package is delayed, lost, or damaged, please contact us as soon as possible.
We will contact the carrier and ensure a fast and appropriate resolution.

Contact Information

Company Name: HairByeve
Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Email: info@hairbyeve.com
Phone: +44 7577 338053
Customer Service: Monday to Friday from 09:00 to 17:00